Official bilion4 Documents
Your privacy is not merely a legal obligation for bilion4 — it is a core value we have upheld since the very first day this platform was built. This document clearly and transparently explains how bilion4 collects, uses, stores and protects your personal data as a user of our platform in Malaysia.
Six core principles that define how bilion4 manages your personal data on a day-to-day basis.
All data transmitted between your device and bilion4's servers is protected by 256-bit SSL encryption — the same level of protection used by leading Malaysian banking institutions such as Maybank and CIMB. This means your information cannot be intercepted or read by unauthorised parties while in transit.
Bilion4 has never and will never sell, rent or permit the use of your personal data for marketing or commercial purposes by any third party. Your data belongs to you — we use it only for purposes you have consented to and as stated in this policy.
As a bilion4 user, you have the full right to access, correct, or delete your personal data at any time. Such requests are processed within 72 hours by our privacy team at no charge. You may also request a complete copy of all data we hold in relation to your account.
Your personal data is retained only for as long as necessary for its stated purpose. bilion4 follows the principle of data minimisation — we collect only the information genuinely needed to operate the platform and do not retain what is unnecessary. Our servers are monitored around the clock to detect any security threats.
Your payment details — whether Touch 'n Go eWallet, GrabPay, DuitNow or FPX — are processed through a dedicated payment gateway and are not stored within the bilion4 system. No bank account numbers or sensitive payment details are retained on our servers once a transaction is complete.
In the event of any security breach affecting your personal data, bilion4 is committed to notifying affected users within 72 hours of becoming aware of the incident. We will explain what happened, what data was involved, and the steps taken to mitigate its impact.
Note: This Privacy Policy document should be read in conjunction with bilion4 Terms & Conditions. Together, these documents form the complete agreement between you and bilion4 as an online entertainment platform.
Bilion4 is an online entertainment platform operating under the domain https://bilion4.net, designed specifically for users in Malaysia. As a platform that handles your personal and financial information, we understand that your trust in us depends greatly on how we manage the data you entrust to us.
This Privacy Policy comprehensively explains how bilion4 collects, processes, stores, protects and — under certain limited circumstances — shares your personal data. It also outlines your rights as a data subject and how to exercise them.
By registering an account or using any bilion4 service, you agree to the practices described in this document. If you do not agree with any part of this policy, please stop using the platform and contact us to close your account.
bilion4 is strictly for users aged 21 and above. We do not knowingly collect personal data from individuals below this age limit.
When you register and use bilion4, you voluntarily provide us with the following information:
When you use the bilion4 platform, our systems automatically record:
In limited cases, bilion4 may receive data from legitimate sources, such as identity verification service providers for KYC purposes, or payment gateway providers to confirm transaction status. This data is used solely for its specific purpose and is not merged with user profiles for marketing use.
| Data Category | Example | Purpose of Collection |
|---|---|---|
| Identity | NameICDate of birth | Account verification, KYC, fraud prevention |
| Contact | Phone numberEmail | Communications, notifications, account recovery |
| Payments | TNG MethodDuitNow | Deposit and withdrawal processing |
| Games | Round recordsBalance | Game integrity, auditing and dispute resolution |
| Technical | IP addressDevice | Security, fraud detection, technical support |
Bilion4 uses collected data solely for the following legitimate and stated purposes:
bilion4 does not use your data to make automated decisions that significantly affect you without human involvement. Any account suspension or closure triggered by automated detection will be reviewed by our human security team before any action is taken.
Bilion4 processes your personal data on the following lawful bases:
Bilion4 does not sell, rent or permit the use of your personal data for marketing purposes by any third party. This is an absolute and unwavering commitment on our part.
In the following limited circumstances, bilion4 may share your data with other parties:
Where your data needs to be transferred to servers or service providers operating outside Malaysia, bilion4 ensures that an equivalent level of protection is applied through appropriate data processing agreements.
Bilion4 implements comprehensive technical and organisational security measures to protect your personal data:
While bilion4 takes all reasonable steps to protect your data, no system is entirely impenetrable. You also play an important role — use a strong password, never share your login credentials, and contact us immediately if you suspect any suspicious activity on your account.
Bilion4 retains your personal data only for as long as necessary for the purposes set out in this policy, or as required by applicable law:
Once the retention period expires, data is securely deleted or anonymised using methods that ensure it cannot be recovered.
As a bilion4 user in Malaysia, you have the following rights regarding your personal data. All requests are processed within 72 working hours at no charge:
You have the right to request a copy of all personal data bilion4 holds in relation to your account, in a readable format.
You have the right to request the correction of any data in your account that is inaccurate, incomplete or out of date.
You have the right to request the deletion of your personal data, subject to any applicable legal retention obligations.
You have the right to request that we restrict the processing of your data under certain circumstances, such as while we are verifying its accuracy.
You have the right to receive your data in a structured, machine-readable format for transfer to another service provider.
You have the right to object to the processing of your data for specific purposes, including marketing communications, at any time.
To exercise any of the rights above, contact the bilion4 privacy team by email at support@bilion4.net with the subject line "Privacy Rights Request", or via 24/7 live chat. Please include your account number and a description of your request. All requests will be acknowledged within 24 hours and resolved within 72 hours.
Bilion4 uses cookies and similar tracking technologies to enhance the user experience and ensure platform security:
You can manage or delete cookies through your web browser settings at any time. However, disabling essential cookies may cause certain bilion4 platform functions to stop working properly. Cookies are not used to track your activity on other websites outside the bilion4 platform.
Bilion4 is a platform intended for users aged 21 years and above only. We do not knowingly collect, process or store personal data from individuals under the age of 21.
Should bilion4 discover that we have collected data from an individual below the minimum age without valid parental or guardian consent, we will take immediate steps to delete that data and close the associated account.
If you believe your child or an underage individual has registered a bilion4 account, please contact us immediately at support@bilion4.net so we can take the appropriate action.
Bilion4 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or technologies used. The date of the most recent update is always shown at the top of this document.
For significant changes that affect how we use your data, bilion4 will provide advance notice via email or in-platform notification at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes your acceptance of the updated policy.
We recommend reviewing this document periodically to stay informed about how we protect your data.
For any enquiries, concerns or requests relating to this Privacy Policy or your personal data, please reach out to the bilion4 privacy team:
All privacy-related requests are acknowledged within 24 hours and resolved within 72 working hours. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.
The bilion4 privacy team communicates in both Bahasa Melayu and English. All correspondence is kept strictly confidential and handled exclusively by authorised personnel.
The most frequently asked questions from the bilion4 community about the protection of their personal data.
This Privacy Policy forms part of bilion4's broader user protection framework.
Comprehensive rules governing your use of the bilion4 platform — covering accounts, deposits, withdrawals, bonuses and game rules that every member should understand.
Read Terms & Conditions →Guides and tools to help you enjoy bilion4 in a healthy and responsible way — including deposit limits, play breaks and support resources whenever you need them.
Read the Guide →Answers to the most frequently asked questions from the bilion4 community — from how to make a deposit and claim a bonus, to how to use our responsible gaming features.
View FAQs →